Prices

If the country is out of the European Community VAT will not be displayed and will appear only the cost of transport to the location defined. Every tax and possible customs duties are paid by the buyer.

Payment methods

PayPal. Purchase by credit card on www.amenshop.it is safe. Sensitive data of the credit card therefore is never collected or stored on the server of the Southern Cross to guarantee total safety of the purchaser. For any information you can ask your questions to info@amenshop.it

Recess

The customer wishing to exercise the right of withdrawal must follow the instructions on the page. The customer must return the product undamaged and in their original packaging. Within 30 days of the Southern Cross will proceed to credit the amount paid for the purchase of the property. Although not mentioned in the document refers to D.Lgs.22 / 05/99 No 185 et seq. mod.

Returns

Orders are prepared with great care using a suitable packaging that protects the goods from shock ensuring good thermal insulation. In case of breakage or tampering of the package please do not accept the package and contact us immediately. And 'possible to ship your purchases to an address different from your residence, you just point me in the form to order and fill in the appropriate section. All our shipments are entrusted to serious and professional couriers that rules can not leave packages unattended at the entrance of your home. We recommend that you report a reliable address where the courier can find someone who can sign for the withdrawal of the package. And 'possible to know the shipping status by entering the number of the consignment (tracking number), received the e-mail of the dispatch, the official sites of couriers. Shipments can be tracked after 24/48 hours from receipt of the e-mail message with the preparation of the package by entering the tracking number on the official websites of the couriers: TNT: www.tnt.it

Shipping fees

Shipping costs will be free for all orders placed and shipped to Italy. For orders shipped in EU countries shipping cost is 20,00€, for orders shipped in extra-EU countries shipping cost is 30,00€.

Guarantee

Southern Cross assures the quality and authenticity of the products sold. All our products are accompanied by a certificate of safety and quality required by European legislation (Decree No. 46 of 24/02/1997-MD n ° 180 of 04/05/1998), and where required by the certificate of authenticity and originality of the product issued by the manufacturer.